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Privacy Policy

Your privacy is important to Contigo Gaming, so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your personal information. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

 

We are aware of the trust and confidence you demonstrate when you visit our websites and provide us with information.

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Contigo Gaming is committed to respecting your privacy and recognizing your need for appropriate protection and management of the contact information you share with us (the phrase “contact information” means any information by which you can be contacted or identified, such as your name, mailing address, email address, telephone number, etc.). The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information, the choices you have regarding our use, and your ability to review, correct, and opt out of our use of the information. This Privacy Policy applies to information we collect about you through our websites and mobile applications or via email or telephone. By using any of our websites or mobile applications or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy.

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As a part of our commitment to your privacy, Contigo Gaming supports and adheres to the guidelines and practices adopted by the Direct Marketing Association’s “Privacy Promise to American Consumers.” We have agreed to (1) provide customers with notice of their ability to opt-out of information rental, sale, or exchange with other marketers; (2) honor customers’ requests not to share their contact information with other marketers; and (3) honor customers’ requests not to receive mail, telephone, or other solicitations from Contigo Gaming.

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COLLECTING INFORMATION ABOUT YOU

There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, social media user name, credit card information, birth date, gender, occupation, personal interests, and other information. We may also maintain a record of your product purchases.

Whether or not to provide such information is entirely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products or access certain services, offers, and content on our websites. In addition, we may need to contact you via phone, email, or mail to address questions or issues specific to your order, entry, etc., even if you have opted not to receive marketing communications from us.

In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics. Still, individual users will remain anonymous unless you voluntarily tell us who you are. We may also receive anonymous usage data from your mobile phone or another device you use to access our websites or our mobile applications, including location data.

If you access any of our websites or mobile applications with your log-in credentials from a social networking site (e.g., Facebook or Twitter) or if you otherwise agree to associate your account with us with a social networking site, we may receive personal information about you from such social networking site, by the terms of use and privacy policy of the social networking site. We may add this information to the information we have already collected from you via email, websites, and mobile applications.

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USING INFORMATION ABOUT YOU

We use your contact information for internal purposes only, such as:

• Confirming and tracking your order, subscription, or registration;

• Analyzing preferences, trends, and statistics;

• Informing you of our new products, services, and offers; and

• Providing you with other information from and about Contigo Gaming

We process your contact information only in ways compatible with the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable regarding its intended use.

From time to time, we might establish a business relationship with other persons or entities whom we believe trustworthy. In such cases, we might share information, including contact information about you, that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

To serve you better, we may combine information you give us online, through our catalogs, or via email. We may also combine that information with publicly available information and information we receive from our carefully selected marketing partners. We use that combined information to enhance and personalize the shopping experience of you and others with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

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INFORMATION FROM THIRD-PARTY SOURCES

We may receive information about you from publicly and commercially available sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected), and from other third parties (as permitted by law), which we may combine with additional information we receive from or about you. In addition, if you elect to connect your social media account to your website account, certain personal information from your social media account will be shared with us, which may include personal information that is part of your profile or your friends’ profiles.

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We may contract with companies or persons to provide certain services, including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services.

We may share contact information and other data with businesses controlled by or under common control with Contigo Gaming. In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Contigo Gaming, or others. We may also disclose your contact information when we believe the law or legal process requires it.

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THIRD-PARTY ADVERTISING

We may use third-party advertising companies to serve advertisements regarding products and services that may be of interest to you when you access and use the services and other websites or online services, based on information relating to your access to and use of the services and other websites or online services on any of your devices, as well as on information received from third parties. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.

If you would like more information about this practice and to learn how to opt-out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit www.aboutads.info and optout.networkadvertising.org. You may download the AppChoices app at youradchoices.com/appchoices to opt-out of mobile apps.

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COOKIES

When you visit our websites, we send one or more “cookies” to your computer or another device. We may also use cookies in emails that you receive from us. A “cookie” is a small data file placed on your computer’s hard drive when you visit a website. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive, so when you complete your session and return to the same website at a later date, the cookie information is still available. Generally, we use cookies to improve the quality of our service when you visit our website and other websites of interest to you. We also use cookies to remind us of who you are, tailor our products, services, and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants in tracking visits to and sales at our websites and to process your order, track your status in our promotions, contests, and sweepstakes and analyze your visiting patterns.

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Some of our Service Providers may use cookies and collect information on our behalf. In addition, in connection with the services that they provide to us, some of our Service Providers may work with third parties who may use cookies to collect anonymous information to tailor advertising for you and others elsewhere on the Internet. These third parties do not have access to any contact information about you. If you would like to opt-out of accepting cookies altogether, you can generally set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our websites or other services may not work if you delete or disable cookies.

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SECURITY

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our websites use the Secure Sockets Layer (SSL). SSL encrypts your credit card number, so only we can decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites. You do so at your own risk.

We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also, remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.

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CHILDREN

Contigo Gaming does not sell products to persons under the age of 18. If you are under the age of 18, you are required to seek the approval of your parent or guardian to purchase products from this site.

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LINKS TO THIRD-PARTY WEBSITES

Our websites may contain links to websites operated and maintained by third parties over which we have no control. Privacy policies on such linked websites may be different from our privacy policy. You access such linked websites at your own risk. It would help if you always read the privacy policy of a linked website before disclosing any of your information on such a website.

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CHOICES AND ACCESS

We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may opt-out from:

Receiving electronic communications from us: If you no longer want to receive marketing-related emails from us on a going-forward basis, you may update your email preferences at any time by clicking the “Manage Subscriptions” link in the footer of any email we send you. You can also request to opt-out of the use of your personal information by Contigo Gaming.

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Receiving telephone or direct mail communications: If you no longer want to receive marketing-related telephone or direct mail communications from us on a going-forward basis, you may reach us as outlined in the section titled ‘Contact Us.’

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Our sharing of your personal information with affiliates for their direct marketing purposes: If you would prefer that we not share your personal information on a going-forward basis with our affiliates for their direct marketing purposes, you may opt-out of this sharing by contacting us as outlined in the section titled ‘Contact Us.’

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Our sharing of your personal information with unaffiliated third parties for their direct marketing purposes related to your purchase and use of a Contigo Gaming product: If you would prefer that we not share your personal information on a going-forward basis with unaffiliated third parties for their direct marketing purposes related to your relationship with Contigo Gaming, you may opt-out of this sharing by contacting us as outlined in the section titled ‘Contact Us.’

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages that you cannot opt out from.

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HOW YOU CAN ACCESS, CHANGE OR SUPPRESS YOUR PERSONAL INFORMATION

If you would like to request to review, correct, update, suppress/restrict or delete personal information that you have previously provided to us, or if you would like to request that we transfer your personal information to another company (to the extent this is right to data portability is provided to you by applicable law), you may contact us as outlined in the section titled ‘How to Contact Us.’

In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may only implement requests concerning the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain information for recordkeeping purposes and to complete any transactions that you began before requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the personal information provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed.

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RETENTION PERIOD

We keep your personal information for as long as needed or permitted, considering the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you (such as the delivery of products or services, an online account, receive our newsletter); as required by a legal obligation to which we are subject to; or as advisable considering our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).

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HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical, and physical safeguards to protect against unauthorized disclosure, use, alteration, or destruction of the personal information you provide on this website. We use secure socket layer (SSL) technology and other technologies to help keep the personal information you provide on this site secure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by the ‘Contact Us section below.

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COMPLAINTS

You have the right always to complain to a supervisory authority competent for your country or region.

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POLICY CHANGES

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our websites, as applicable. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our websites and will replace any prior policies that are inconsistent. Your continued use of our websites or other services constitutes your acceptance of the practices described in the revised Privacy Policy. This privacy notice was most recently changed on August 19, 2021. If you visit our Web site, your visit and any dispute over privacy are subject to this Notice and our Legal Notices, including the application of the laws of the State of Texas.

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